Enterprise SaaS for public sector performance
District delivers everything you need in a single, fully managed solution, built to meet the demands of public sector organisations.
Through our subscription model, your organisation gains ongoing access to the latest features, integrations, and performance updates, ensuring your digital platform remains secure, efficient, and aligned with evolving user expectations.
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Secure government CMS
Manage all your sites, content, and services in one scalable, compliant platform built for government.
Enterprise cloud hosting
Fully managed, cloud-hosted CMS with 24/7 monitoring, built for performance, security, and scale across government.
24/7 Support services
Fully managed CMS support for government and public sector teams, with direct access to our technical support team via Service Desk, phone and chat.
Platform upgrades and patching
Application of security updates and platform enhancements, tested through rigorous UAT, keep your platform current without disruption.
SLA
Application and hosting SLAs designed to ensure you receive the necessary support and platform uptime to meet your needs.
Advice and continual improvement
Through ongoing reviews and co-design sessions we continually innovate and improve, aligning solutions with your strategic goals.
Purpose-built for government.
District CMS is more than a CMS, it's a secure, accessible, and fully managed platform designed to meet the unique needs of government teams. Scalable, user-friendly, and built with purpose.
Unified, secure, and scalable government CMS
Consolidate all your digital services with District CMS, the all-in-one Drupal-based platform designed for Australian government websites.
Built on Drupal’s proven framework, District CMS simplifies content management by unifying your digital services into one secure, scalable system. Easily manage multi-site publishing, create accessible web forms, and streamline workflows, all from a single, centralised platform.
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Enterprise cloud hosting
District delivers high-performance, cloud-based hosting for government websites. Our high-availability cloud infrastructure spans multiple locations to ensure uptime, redundancy, and resilience, with elastic scaling and web application firewalls that adapt to traffic spikes and security needs.
Automated backups with daily restore points run in the background, ensuring complete data sovereignty and your peace of mind.
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Scalable
Adapts to your applications’ needs, proven to handle in excess of 5000 requests per second
Uptime
99.9% SLA with 24x7 and P1 support
Backup automation
Automated SQL and asset backups with daily, weekly, and monthly restore points
Data Sovereignty
All data is stored locally, ensuring complete data sovereignty, with no offshore storage.
Cyber security
CDN, DDOS protection, Web application Firewall
Empower your organisation with a secure, and scalable CMS built on Drupal. Designed to simplify content governance, streamline digital services, and deliver citizen-first experiences.
24/7 Support Services
District provides enterprise-grade support designed for government teams who can't afford downtime. Access our Australian-based engineering team through Jira service desk, phone, or dedicated chat, with 15-minute response times for critical issues. Our flexible monthly support retainers cover operations, security updates, training, maintenance, and feature enhancements. With distributed team coverage across Australia, a unified service desk portal for transparency, and a dedicated Account Manager as your single point of accountability, you'll always have timezone-appropriate support.
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Platform upgrades and patching
District delivers security updates aligned with ACSC requirements. Every update follows our rigorous change management process, tested in development and UAT environments before deployment to ensure platform security without sacrificing stability. Regular scheduled updates keep your platform current with the latest features and security enhancements, while carefully planned maintenance windows minimise service impact and post-update validation ensures quality and performance standards are met.
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Service Level Agreement
District is backed by comprehensive Service Level Agreements that guarantee reliable platform performance and rapid issue resolution when you need it most. Our 99.9% uptime SLA ensures your digital services remain accessible, while priority-based response times—including 15-minute response for critical P1 incidents—minimise disruptions and maintain service continuity.
With clear escalation paths, automated monitoring, and structured prioritisation based on urgency and impact, our SLAs deliver the certainty and accountability government organisations require.
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Advice and continual improvement
Our commitment to continuous improvement ensures your platform evolves alongside your strategic goals and changing user needs. Through collaborative co-design sessions and ongoing stakeholder engagement, we work closely with your team to research, define, and develop new features that align with both current requirements and future objectives. Our flexible approach—from Define through Design to Development—allows you to scale innovation investment to match your priorities, whether you need rapid enhancement or steady refinement.
By combining user research, analytics analysis, technical assessments, and evidence-based insights, we identify opportunities for optimisation and guide strategic decisions about content, functionality, and feature development. This user-centric methodology, backed by our agile framework, enables quick adaptation to emerging needs while maintaining the highest standards for accessibility, security, and performance—ensuring your digital platform remains relevant, effective, and ahead of expectations.
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