Product principles

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Simple onboarding

Get up and running fast with our guided onboarding, from content migration and training to launch and HyperCare support.
 

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Easy to use

Built on modern Drupal, District CMS empowers non-technical users with intuitive editing, drag-and-drop tools, and responsive components.
 

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Highly customisable

Tailor every aspect of your CMS, from workflows and components to subsites and admin roles, with complete flexibility.
 

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AI and Automation

Drive deeper customer understanding and automate manual processes securely and intelligently.
 

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Accessibility by design

Meet and exceed WCAG 2.2 AA standards with inclusive design, screen reader support, and accessibility testing built in from the start.
 

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Citizen and government-centric

We understand the public sector. Our team’s deep government experience ensures District CMS reflects the real needs of your organisation and your users.
 

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Continuous improvement

Through research, co-design sessions, iterative development and evidence-based optimisation, we evolve with your needs and keep your digital services thriving.
 

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Multilingual and multicultural ready

Deliver inclusive services across languages with Drupal’s, multilingual capabilities.
 

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Scalable for the future

Whether you manage 1 or 50+ sites, District grows with you, powered by Drupal’s flexible, modular architecture.
 

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High performance and high availability

Our cloud infrastructure is the latest in hosting technology, boosting District CMS performance and scaling in response to varying traffic loads.
 

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Enterprise-grade security

Protected by PCI DSS-compliant firewalls with continuous monitoring and real-time threat detection to keep your data secure.
 

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All in one service

Streamline the delivery of all of your digital managed services so you can focus on content and service delivery.
 

Empower your organisation with a secure, and scalable CMS built on Drupal. Designed to simplify content governance, streamline digital services, and deliver citizen-first experiences.

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Easy to use

District CMS provides content editors with a highly efficient and intuitive user experience. The platform currently features advanced tools such as inline editing that allows for direct, on-page content manipulation, and streamlined drag-and-drop functionality for easily arranging layout components and managing media assets.

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Highly customisable

Experience complete flexibility with separate databases and configuration sets for each District CMS website.

Work alongside our team to co-create distinctive user interfaces, tailored workflows and seamless integrations with your existing product stack.

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AI and Automation

Harness the power of AI to work smarter, not harder. District CMS integrates secure AI capabilities to help automate repetitive tasks like content tagging, metadata generation, and workflow routing, freeing your team to focus on strategic initiatives. Our AI features are designed with government security standards in mind, ensuring data privacy and compliance while delivering measurable efficiency gains across your digital operations.

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Simple onboarding

Our streamlined onboarding process is designed to seamlessly integrate District CMS into your organisation, with optional migration support tailored to your needs.

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Planning

Streamline roles, timelines, and communication with a targeted plan.
 

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Setup

Collaborate with our UX team to tailor themes and components.
 

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Migration

Seamless content and data migration.
 

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Training

Equip your team with targeted training and resources.
 

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Launch

Strategically roll out the website, backed by steadfast support.
 

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Hyper care and support

Provide focused support and rapid troubleshooting post-launch.
 

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Continuous improvements

Drive enhancements through proactive analysis and feedback integration.
 

Accessibility

Accessibility is a top priority and we are committed to providing an inclusive platform that meets the needs of all users.

We strive to meet the minimum requirements for AA accessibility, as defined by Web Content Accessibility Guidelines (WCAG) 2.2.

To achieve this, we implement inclusive design principles throughout our platform, focusing on elements such as minimum contrast ratios, semantic code, and screen reader tags for users relying on assistive technologies.

We conduct comprehensive accessibility testing on both new and existing features to identify and address accessibility barriers. By prioritising accessibility, we create a better user experience for all users, regardless of their abilities.

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Citizen and government centric

Our team is passionate about improving the lives of all Australians, by providing exceptional digital services and technical expertise to all levels of government. Our team is well-versed in working with local government, state-level departments, and national government agencies and has a strong history of contributing to Drupal distributions used by governments in Australia.

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Continuous improvement

District CMS is built to evolve with your organisation. Through user research, co-design sessions, and iterative development, we ensure your platform continuously adapts to changing users’ needs and government priorities. Our evidence-based approach informs regular platform enhancements. With client-driven feature development and proactive updates, your CMS stays modern, secure, and aligned with emerging standards—without the disruption or cost of major upgrades.

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Multilingual and multicultural ready

District CMS is multilingual and multicultural ready, built to serve all citizens by supporting content in multiple languages from a single installation and providing full localisation settings for distinct regional needs. This simplifies translation management while ensuring comprehensive reach across diverse communities.

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A secure, high-performance platform built on Drupal.

District CMS combines scalable cloud hosting, 24/7 support, and ongoing improvements in one powerful, fully managed SaaS solution, designed specifically for the needs of government.

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Scalable for the future

Whether you're managing a single website or a network of 50+ sites, District CMS grows seamlessly alongside your organisation. Built on Drupal's flexible, modular architecture and enterprise-grade cloud infrastructure, our platform is engineered for elastic scaling and continuous operation. Add new sites, expand functionality, or handle traffic surges without performance degradation or costly infrastructure overhauls. District CMS delivers the stability and scalability needed to support your digital ecosystem today and adapt to tomorrow's demands—ensuring you're always future-ready, regardless of organisational growth or changing users’ needs.

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High performance and high availability

Ensure your digital ecosystem can handle tomorrow's traffic today. Your users expect fast, reliable access to government services—24/7. District CMS is built on enterprise-grade infrastructure, our platform is engineered for elastic scaling and continuous operation, guaranteeing stability regardless of demand. We’re designed to be future-proof.

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Enterprise-grade security

At District, we prioritise the security of our platform and the protection of our users’ data. We implement continual security and monitoring measures to ensure our platform remains secure.

Our team continuously monitors and updates District, to ensure top performance and security. We safeguard our government-focused platform with a PCI DSS compliant Web Application Firewall, which help protect against various cyber attacks.

We utilise Signal Sciences, an industry-leading web application security platform, to analyse attack data and enhance our security measures. This provides our operations team with real-time visibility into web traffic and application attacks, helping us to mitigate risks and ensure robust security management.

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All in one service

District delivers everything you need in a single, fully managed solution—from secure cloud hosting and 24/7 technical support to ongoing platform improvements and compliance management. With one team, one platform, and one point of contact, you eliminate the complexity and overhead of coordinating multiple service providers. Our all-in-one approach ensures seamless digital service delivery so your team can concentrate on what matters most: delivering exceptional digital experiences to your users.

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Designed for citizens, trusted by governments