Enterprise support
A dedicated cross-functional team
Our world-class support includes Jira service desk, chat and phone support direct to our engineers and developers. Our flexible support retainers cover general support, feature requests and developer support
As the needs for your organisation evolve and expand, so do the needs of your digital ecosystem. Our team provides ongoing advice on user experience, solution architecture and can facilitate workshops to foster new ideas and scope features
High availability hosting
The latest in containerised technology
District is delivered via enterprise high availability (HA) hosting, with multiple physical locations and horizontal scaling to maximise application uptime and redundancy. Our Kubernetes based infrastructure scales based on load; as traffic increases, new web instances are automatically deployed to handle the peak demands
Horizontal scaling
Auto-scaling and auto-healing infrastructure, horizontally scaling whole environments
GDPR compliant
General Data Protection Regulation (GDPR) compliant
AWS
Multiple Amazon Web Services (AWS) zones
Containerised
Leverages the latest containerised technology (Lagoon + Kubernetes)
99.9% uptime
99.9% SLA with 24x7 follow the sun monitoring and P1 support
Adapts
Adapts to your applications’ needs, proven to handle in excess of 5000 requests per second
Protects
Web application firewall and DDoS protection
Encrypted backups
Automated SQL and asset backups with daily, weekly, and monthly restore points
Cyber security
We are serious about security
Automatic platform updates with the latest security frameworks ensures your platform is secure, reliable and constantly monitored. District employs a Web Application Firewall (WAF) with a PCI DSS compliant network, delivering powerful edge enforcement for faster protection against the latest known web application vulnerabilities, DDoS and botnet attacks
Content distribution network
Delivering your content globally
Powered by Fastly, site acceleration comes standard with District via rapid content delivery that makes a positive impact on user retention, experience and SEO. The strategically distributed, high-capacity Points of Presence help move your content and data closer to your users
