How to digitally serve a multicultural audience? Digital inclusion guidelines for the public sector
The language barrier to delivering public-sector content online is just one side of the coin. The importance of closing the cultural gap as a key element
Online platforms have made community engagement simple, but challenges still exist. The shift to online-only community consultations has left some people
Migrating your organisation's data infrastructure to the cloud can transform the way you manage your apps and servers. And although it can feel a little
Why integrate a payment gateway into local government customer service?
It’s not only customers that benefit from an effective, streamlined payment portal. The right solution can also help Government departments to increase
The power of centralising information with District Intranet
Centralising your information with District Intranet builds a strong, connected communications environment that fosters collaboration and lets everybody
Data-driven decision-making can boost community engagement Making data-informed decisions about local communities has never been more front of mind for
Engage council ratepayers with online forms and reduce your overheads
A digital revolution has transformed the process of customer service for many local government organisations. This has been accelerated during the COVID